Improving Patient Services Intitiative & Standards in a Community Article

Improving Patient Services Intitiative & Standards in a confederacy Services Program - Article Examplell not only force an organization to develop and qualify its quality mission, but also ensure that the processes can be understood and actualized by all concern (Santiago, 1999 Hall et al, 2003).Several studies have shown intervention models that have improved the quality of health care and rock-bottom the health care costs. One is the Total Quality Management (TQM) described as the development of an organizational culture which is defined by, and supports, the constant attainment of customer satisfaction through an integrated system of tools, techniques and schooling (Sashkin and Kiser, 1993 as mentioned in Walsh, Hughes & Maddox, 2002, p. 299). Since customer satisfaction is the goal of TQM, it should have an in-built culture of continuous improvement by focusing on an organisations activities on eradicating the causes of defective products and services which should never rea ch the customer.Blades (1995) discussed the Baxter wellness Care Ltd. model for promoting quality improvement. The model involves coming up with pictorial signs to educate or propel staff of the high quality they need to render. These were initially used as slides for training and then false to posters. It provides a framework for both analysis and education on quality issues, focusing on the elements of do quality management namely communication commitment customer focus and continuous improvement.Piette, Ellis, et al (2002) conducted a study with the purpose of determining the most effective quality of care using the facilitys ethical practices. In the study, constant monitoring and investigation ensure quality outcomes. A leadership council was formed, collision monthly to discuss and communicate regarding corporate compliance and personnel programs, clinical outcomes reviews, and clinical issues. All missions and councils inform to the Board of Directors on the progress of their project. The study design utilized a clinical practice committee breakdown of the